Dunfermline Athletic

DAFC Ticket Sales Survey

Author: Brian Duncan Date: Wednesday, 23rd Oct 2002

Can DAFC make Ticket Sales easier for you ?

DAFC are carrying out a review of their ticketing operations at the moment and would like your help to ensure that the planned improvements meet your needs.

From John Yorkston, Chairman DAFC.

Our first ever Pars Survey this year was a great success and we received lots of really useful feedback which subsequently helped us to tailor our redevelopment during the closed summer months.

If youd now like to have your say about our ticket operations wed be glad to hear from you. A questionnaire is attached for your use, just complete and return via email, post or hand into our Ticket Office at East End Park or our Club Shop in Douglas Street, Dunfermline.

All replies received by Monday 28th October will be entered into a prize draw for one of our new away shirts!

Thank you for your continued support,

Yours sincerely
John Yorkston
Chairman, DAFC

D.A.F.C. TICKET OPERATIONS SURVEY, OCTOBER 2002

1. Did you find it easy to order your season ticket this year? YES
NO
2. What can we do to make it easier next year?
3. Was your order processed correctly? YES
NO
If no, please tell us why here:-
4. Are you happy with the new overall season ticket package this year? (now valid for home SPL games plus CIS games, Cup games, 10% of DAFC Club Shop and RAC discount) YES
NO
What would make the package more attractive:-
5. If you held a season ticket last year did you use the other retail discounts on offer? YES
NO
If yes, please tell us which ones you used here:-
6. Are you happy with our current ticket office hours? (9.30AM - 4.30PM Mon- Fri & 9AM - 3PM on match days) YES
NO
What do you think would be reasonable opening hours?
7. Have you ever been unable to get a ticket for a home game? YES
NO
If yes, please tell us why here:-
8. Please let us know how we can make it easier for you to :-
Order tickets?
Pay for tickets?
Pick up tickets?
Where else should we consider selling tickets?
9. Do you have any other comments and/ or suggestions regarding our ticketing operations? Please note them here:-
Your Name :-
Your email :-

Thank you for your time, when you press Submit your response is emailed to pars@dafc.co.uk. Replies can also be posted to, or handed into, our Ticket Office, East End Park, Dunfermline, Fife KY12 7RB or our Official D.A.F.C. Club Shop at 8 Douglas Street, Dunfermline.

NOTE: this is for the official site and they are collating this information (and offering the chance of the new away shirt).

If you have problems with this form then email editor@DAFC.net



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