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Topic Originator: p4r5f4n
Date: Thu 24 Jun 17:39
I’m away on holiday till Sunday and was planning to buy my season ticket by the 30th to guarantee my seat. Now I’m told the shop isn’t open after Saturday. Tried to use the online system but the don’t recognise my email despite sending me an email to remind me. Tried adding a space at the start of my address as instructed but no deal.
What is wrong with the Pars, they never seem to be able to handle any sale of tickets without #%^** ups.
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Topic Originator: nazpar
Date: Thu 24 Jun 18:17
I read somewhere if the system doesn't recognise your email address put a space it front of it .might work
nazpar
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Topic Originator: Kaiser Chief
Date: Thu 24 Jun 18:22
Email matthew@dafc.co.uk and he'll be able to help.
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Topic Originator: PARSpars
Date: Thu 24 Jun 19:42
When the season tickets were announced it was just the date of 31st July to keep your seat, so they obviously changed it and have not announced it.
We only realised its changed cause of the original post above!!!
Poor stuff from marketing side of things, could and probably will catch a lot of people out who seen the original date when it was announced.
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Topic Originator: da_no_1
Date: Thu 24 Jun 19:55
Any chance the OP is wrong and it is the end of July?
"Some days will stay a 1000 years, some pass like the flash of a spark"
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Topic Originator: da_no_1
Date: Thu 24 Jun 20:26
Quote:
PARS207, Thu 24 Jun 20:11
https://dafc.co.uk/tickets_z/
go to the When section and says 30th June 2021.
I wasn't being wide honest. I could've sworn the original document said 31st July
"Some days will stay a 1000 years, some pass like the flash of a spark"
Post Edited (Thu 24 Jun 20:32)
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Topic Originator: PARSpars
Date: Thu 24 Jun 20:34
Quote:
da_no_1, Thu 24 Jun 20:26
Quote:
PARS207, Thu 24 Jun 20:11
https://dafc.co.uk/tickets_z/
go to the When section and says 30th June 2021.
I wasn't being wide honest. I could've sworn the original document said 31st July
it did say 31st July. Not like the club to get something wrong on the pr/marketing side is it....
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Topic Originator: p4r5f4n
Date: Thu 24 Jun 21:02
Mathew is on holiday till tomorrow and has no access to work emails according to his out of office reply. Hope he reads my email tomorrow lol
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Topic Originator: Roger Daltrey
Date: Thu 24 Jun 22:15
It definitely said 31st July, so I'll be disappointed if they have changed that and sell my seat.
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Topic Originator: Parsweep
Date: Fri 25 Jun 07:54
I budgeted on getting it bought in July , the MOT being due for the car at the end of June and some hefty vet bills this spring has meant there's not a lot of spare cash going about .
Going to cause a few headaches methinks .
Bobvo
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Topic Originator: gordi-b
Date: Fri 25 Jun 08:21
Bit naughty if they have changed the date , going in today to renew mine , a lot of fans might not be in a position to renew before end of the month .
G.B
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Topic Originator: The Boss
Date: Fri 25 Jun 10:31
I’m sure it said July as well. My sister and I were going to get ours then.
Very poor from the club but it’s what you’ve come to expect from them. They’ll lose money with this blunder.
I like black and white (dreaming of black and white)
You like black and white
Run run away
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Topic Originator: Parfect69
Date: Fri 25 Jun 11:05
I emailed Matt a few weeks ago and he replied that the 30th June was the date to keep your seat. Tbh I thought that was a bit short notice. Will try and get mine today.
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Topic Originator: p4r5f4n
Date: Fri 25 Jun 11:08
Happy to say that Matt updated my details and I was able to buy my season ticket online.
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Topic Originator: Kaiser Chief
Date: Fri 25 Jun 11:18
^^^^ glad you got it sorted.
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Topic Originator: Par
Date: Fri 25 Jun 12:50
I don`t see any reason why it can`t be held till 31st July it`s not as if there won`t be enough space to accommodate season tickets and it is not going to put any new season ticket holders off buying.
A lot of people do have to budget so it would be a good gesture if the date could be extended.
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Topic Originator: doctordandruff
Date: Fri 25 Jun 13:57
Maybe it's to help with planning for social distancing?
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Topic Originator: Parsweep
Date: Fri 25 Jun 15:45
Quote:
doctordandruff, Fri 25 Jun 13:57
Maybe it's to help with planning for social distancing?
How does that work then ?
I thought the reason given for the deadline for buying , was to guarantee keeping your assigned season ticket seat .
If that's not the case , why set a date ?
Bobvo
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Topic Originator: da_no_1
Date: Fri 25 Jun 15:48
What's the deal with the family discount?
"Some days will stay a 1000 years, some pass like the flash of a spark"
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Topic Originator: Oldfifer
Date: Fri 25 Jun 15:53
Been trying to phone and renew my season ticket since 10am, left a message asking them to phone back as requested. Also sent email and tried online to no avail, has to be a registered address. Been a season ticket holder for 40 years wouldn’t like to lose my wheelchair space now. Never mind they are maybe not needing the money. Must be selling thousands they can’t get back to me.
Post Edited (Fri 25 Jun 15:59)
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Topic Originator: GEW35
Date: Fri 25 Jun 16:13
Quote:
Oldfifer, Fri 25 Jun 15:53
Been trying to phone and renew my season ticket since 10am, left a message asking them to phone back as requested. Also sent email and tried online to no avail, has to be a registered address. Been a season ticket holder for 40 years wouldn’t like to lose my wheelchair space now. Never mind they are maybe not needing the money. Must be selling thousands they can’t get back to me.
Post Edited (Fri 25 Jun 15:59)
I renewed my season in the shop last Friday, David the volunteer was in on his own and the phone had been ringing off the hook all day but he’d no time to answer. He had a queue waiting when he opened up and was kept busy all day. I don’t know if the situation is the same today and that’s why your call hasn’t been answered? I felt a bit sorry for David last week, I’ve promised him that when I retire in a few years I’ll be in the shop beside him to help! I hope someone gets back to you soon Oldfifer.
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Topic Originator: Kaiser Chief
Date: Fri 25 Jun 16:43
Quote:
Oldfifer, Fri 25 Jun 15:53
Been trying to phone and renew my season ticket since 10am, left a message asking them to phone back as requested. Also sent email and tried online to no avail, has to be a registered address. Been a season ticket holder for 40 years wouldn’t like to lose my wheelchair space now. Never mind they are maybe not needing the money. Must be selling thousands they can’t get back to me.
If you contact our Disability Access Officer, Graham Ross on dao@dafc.co.uk, he should be able to help.
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Topic Originator: Parfect69
Date: Fri 25 Jun 17:26
Was busy today with 3 folk helping out. Q was out the door
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Topic Originator: DBP
Date: Fri 25 Jun 17:53
I bought mine online… do I need to go to the shop to pick up a new card or is the queue for new sales/renewals?
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Topic Originator: PARSpars
Date: Fri 25 Jun 19:03
Quote:
Par, Fri 25 Jun 18:43
Well done by the club again. If you can`t buy your season ticket before 30th June but would like to reserve your seat contact the club and they will help
https://dafc.co.uk/story.php?t=Season_Ticket_Update_&ID=13182
Good to see yes but let's be honest about things here, they messed things up once again communicating with with fans.
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Topic Originator: Parfect69
Date: Fri 25 Jun 19:10
Yip, would have left it another month if that was the case. 5 week months are never easy
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Topic Originator: Ianoappar
Date: Fri 25 Jun 19:31
If you paid online you need to go to shop to pick up your new season card.
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Topic Originator: PARSpars
Date: Fri 25 Jun 20:11
yeh they said new cards will be able to pick up before the start of the season, and the email if selected in the short term can be used as that has the same details on it.
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Topic Originator: sintv
Date: Fri 25 Jun 20:23
Got to say that buying online was easy. I'll probably just wait till first game to pick up card.
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Topic Originator: saltonsgonagetu
Date: Fri 25 Jun 22:33
Bought mine online ,pretty easy process ,picked up the card today ,job done ,3 folk in the shop today ,still busy
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Topic Originator: wee eck
Date: Fri 25 Jun 23:24
1,000 sold now per COWS.
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Topic Originator: cfad
Date: Fri 25 Jun 23:34
Quote:
Ianoappar, Fri 25 Jun 19:31
If you paid online you need to go to shop to pick up your new season card.
Surely the club could arrange to post them out by a secure post, we’re not that hard up are we? Such a poor customer experience
Post Edited (Fri 25 Jun 23:51)
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Topic Originator: saltonsgonagetu
Date: Sat 26 Jun 00:02
I'm sure if you are prepared to pay for the post they will do that ,or you could go in ,pick it up and maybe be tempted to buy some new merchandise they have in the shop
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Topic Originator: brian
Date: Sat 26 Jun 00:10
Let`s say £3 for secure delivery times at least 2,500 is £7,500
I know how much money I`d rather save in these difficult times, I`m guessing the club lost money in the last pandemic year
____________________
contact: email me
File Share: https://share2.co.uk
ParsTV: https://ParsTV.co.uk
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Topic Originator: Milos Drizzle
Date: Sat 26 Jun 00:18
Clearly a human error by the club on the dates for keeping your seat. These things happen, and great recovery by the club allowing folks the best of both worlds.
This is my signature
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Topic Originator: Parsweep
Date: Sat 26 Jun 10:21
Quote:
Milos Drizzle, Sat 26 Jun 00:18
Clearly a human error by the club on the dates for keeping your seat. These things happen, and great recovery by the club allowing folks the best of both worlds.
Great recovery , but a bit slow .
I went down and got mine yesterday morning , before learning I could've waited .
Have dipped into car upkeep money , any additional expense now is going to have to go on credit card or overdraft .
Bobvo
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Topic Originator: Zimbo
Date: Sat 26 Jun 11:47
I renewed my season ticket online and paid £1.50 to have it posted.
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Topic Originator: kenpar
Date: Sat 26 Jun 12:03
I renewed online aswell and had it posted, came within 2/3 days. Still waiting on my sons to arrive though at his address and it was renewed a day or so later the same way.
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Topic Originator: KirklistonPar
Date: Sat 26 Jun 16:23
I won’t be able to renew my season ticket this season. Just too much cash needed for other things just now and with all the uncertainty regarding if we’re actually going to get into the stadium to watch the games. It’s even harder to justify the money.
Does anyone know if there will be pay per veiw available to uk residents?
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Topic Originator: nazpar
Date: Sat 26 Jun 16:36
Yes they will be streaming games in the UK this season
nazpar
Post Edited (Sat 26 Jun 16:36)
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Topic Originator: KirklistonPar
Date: Sat 26 Jun 17:26
Thanks Nazpar, least I will still be able to view the games & help support the club.
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Topic Originator: Milos Drizzle
Date: Sat 26 Jun 18:06
Quote:
Parsweep, Sat 26 Jun 10:21
Quote:
Milos Drizzle, Sat 26 Jun 00:18
Clearly a human error by the club on the dates for keeping your seat. These things happen, and great recovery by the club allowing folks the best of both worlds.
Great recovery , but a bit slow .
I went down and got mine yesterday morning , before learning I could've waited .
Have dipped into car upkeep money , any additional expense now is going to have to go on credit card or overdraft .
The speed of recovery depends on when the error was spotted, I suppose!
This is my signature
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Topic Originator: Taxipar
Date: Sat 26 Jun 20:38
Hi trying to renew season tickets I have and adult one and an under 18 for my son under same email address when I login with email it’s only coming up with the adult one and no sign of my sons can anyone help please
A par since 1985
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Topic Originator: Kaiser Chief
Date: Sat 26 Jun 20:57
Contact Matthew on Tuesday Taxipar and he'll be able to add your son to the system so you can renew his season ticket online too. Email matthew@dafc.co.uk or phone 01383 745909.
Problem is to do with the transfer of the database to the new ticketing system. Once complete for this season, future renewals will be more efficient.
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Topic Originator: Taxipar
Date: Sat 26 Jun 21:25
Quote:
Kaiser Chief, Sat 26 Jun 20:57
Contact Matthew on Tuesday Taxipar and he'll be able to add your son to the system so you can renew his season ticket online too. Email matthew@dafc.co.uk or phone 01383 745909.
Problem is to do with the transfer of the database to the new ticketing system. Once complete for this season, future renewals will be more efficient.
Thanks Kaiser Chief
A par since 1985
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Topic Originator: dafc111
Date: Tue 29 Jun 20:18
Quote:
Taxipar, Sat 26 Jun 20:38
Hi trying to renew season tickets I have and adult one and an under 18 for my son under same email address when I login with email it’s only coming up with the adult one and no sign of my sons can anyone help please
Same problem here. Have sent an email 👍
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Topic Originator: SammyT73
Date: Tue 29 Jun 20:35
I had same problem with season tickets for my kids and contacted the office, they are unable to renew multiple tickets under same email address so either have to do it over the phone or visit the shop, I emailed and Mathew had David phone me and the process took no time at all, really good service and really helpful.
COYP
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Topic Originator: Stand Up
Date: Wed 30 Jun 13:54
Just doing my renewal just now and as I live a fair bit away from Dunfermline now was hoping to get it posted out. I saw some folk above managed to do that but it only seems to have a pick up option for me.
To anyone who had it posted, how did you organise that?
Cheers!
COYP!
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Topic Originator: Kaiser Chief
Date: Wed 30 Jun 13:57
Email matthew@dafc.co.uk or phone 01383 745909 and he'll sort it for you Standup.
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Topic Originator: Stand Up
Date: Wed 30 Jun 14:24
Quote:
Kaiser Chief, Wed 30 Jun 13:57
Email matthew@dafc.co.uk or phone 01383 745909 and he'll sort it for you Standup.
Thank you!
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Topic Originator: da_no_1
Date: Wed 30 Jun 14:55
Was up today renewing mine & dads. Davie is a true gentleman!
"Some days will stay a 1000 years, some pass like the flash of a spark"
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Topic Originator: helensburghpar
Date: Wed 30 Jun 15:11
Got mine today as well. Davie and Matt do a great job. The club are fortunate to have them
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Topic Originator: Par
Date: Wed 30 Jun 19:33
A credit to the club both Davie and Matt, nothing is ever too much trouble.
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Topic Originator: storminNorman
Date: Thu 1 Jul 13:36
went online on tuesday placed order for disabled ticket and it arrived today so very impressed with the turnaround.
decided to buy a season for the first time partly due to being declared disabled and it hopefully will push me to move off my chair and go back to see the Pars.
my last game live was the Rovers cup tie away and never went back after that and it became very easy to not go back believe me and considering i have supported the Pars for 50 years and for over 30 years it was home and away including daft friendly matches.
so bought it now just have to force my way back but at least the club have my little contribution in the bank.
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Topic Originator: Stanza
Date: Thu 1 Jul 21:33
Quote:
storminNorman, Thu 1 Jul 13:36
went online on tuesday placed order for disabled ticket and it arrived today so very impressed with the turnaround.
decided to buy a season for the first time partly due to being declared disabled and it hopefully will push me to move off my chair and go back to see the Pars.
Well done Norman, good to have you back. If you are interested in Dunfermline Athletic Disabled Supporters Club (DADSC) drop me an email (click on "Stanza") or visit the DADSC Website or Facebook Page
_________________
Support Dunfermline Athletic Disabled Supporters` Club when you shop online with one of 7000 firms: http://www.easyfundraising.org.uk/causes/dadsc
Or donate £5: text "DADSC" to 70970
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Topic Originator: MikeyLeonard
Date: Thu 1 Jul 22:29
Quote:
storminNorman, Thu 1 Jul 13:36
went online on tuesday placed order for disabled ticket and it arrived today so very impressed with the turnaround.
decided to buy a season for the first time partly due to being declared disabled and it hopefully will push me to move off my chair and go back to see the Pars.
my last game live was the Rovers cup tie away and never went back after that and it became very easy to not go back believe me and considering i have supported the Pars for 50 years and for over 30 years it was home and away including daft friendly matches.
so bought it now just have to force my way back but at least the club have my little contribution in the bank.
Good to hear you're back at East End P, look after yersel 👍
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