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Topic Originator: veteraneastender
Date: Wed 24 Sep 09:48
Did anybody else have a problem last night ?
Mine didn`t work at 2 turnstiles and it appeared several other fans were having a similar issue.
Had to get manually checked at the big door by steward.
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Topic Originator: wee eck
Date: Wed 24 Sep 10:12
Mine wouldn`t scan. I was told it was probably due to a lack of brightness at evening games. I`m not sure if they were referring to my phone or me.
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Topic Originator: veteraneastender
Date: Wed 24 Sep 10:17
Quote:
wee eck, Wed 24 Sep 10:12
Mine wouldn`t scan. I was told it was probably due to a lack of brightness at evening games. I`m not sure if they were referring to my phone or me.
No comment.
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Topic Originator: parsmad68
Date: Wed 24 Sep 11:01
Quote:
veteraneastender, Wed 24 Sep 10:17
Quote:
wee eck, Wed 24 Sep 10:12
Mine wouldn`t scan. I was told it was probably due to a lack of brightness at evening games. I`m not sure if they were referring to my phone or me.
No comment.
Dull squared 😂
I was let in once again with just a check of my ticket and no scan of my season ticket or my son’s purchased ticket for the North West.
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Topic Originator: TAFKA_Super_Petrie
Date: Wed 24 Sep 11:04
Sons U12 season ticket didn`t work either, had to go to fire exit nearest the dressing rooms and was let in by steward (handheld scanner didn`t work either) same issue as Airdrie game.
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"People always talk about Ronaldinho and magic, but I didn't see him today. I saw Henrik Larsson; that's where the magic was."
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Topic Originator: veteraneastender
Date: Wed 24 Sep 12:39
I called the club and spoke with a very nice and helpful young lady - the problem will be reported up the chain via the ticket manager.
It would greatly if others affected did likewise.
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Topic Originator: parsmad68
Date: Wed 24 Sep 13:00
Quote:
veteraneastender, Wed 24 Sep 12:39
I called the club and spoke with a very nice and helpful young lady - the problem will be reported up the chain via the ticket manager.
It would greatly if others affected did likewise.
I did VEE after Airdrie game and they fixed it for me, but they didn’t even attempt to scan my ticket last night. Just let me in 👀
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Topic Originator: veteraneastender
Date: Wed 24 Sep 13:09
Was that at a turnstile Parsmad - or the big doors at the end of the Norrie ?
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Topic Originator: parsmad68
Date: Wed 24 Sep 13:40
Quote:
veteraneastender, Wed 24 Sep 13:09
Was that at a turnstile Parsmad - or the big doors at the end of the Norrie ?
It was in the North West. There was an open gate at the side of the turnstile. Just looked at the ticket looking for NW and just let us in.
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Topic Originator: NMCmassive
Date: Wed 24 Sep 18:56
I went right in at the back of someone who couldn’t get theirs to scan and mine worked first time
COYP
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Topic Originator: Ianoappar
Date: Wed 24 Sep 19:32
Had the same problem at first home game,got it sorted in the DAFC shop,seems one of the lines on the barcode was faded due to a faulty printer card replaced,as was faulty printer.
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Topic Originator: veteraneastender
Date: Thu 25 Sep 12:18
The faulty printer scenario sounds right, I collected mine the day they were first ready to pickup then later heard there was a potential problem with this batch.
I suggest calling the club shop if you are experiencing ongoing difficulties.
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