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 Season Ticket not scanning
Topic Originator: veteraneastender  
Date:   Wed 24 Sep 09:48

Did anybody else have a problem last night ?

Mine didn`t work at 2 turnstiles and it appeared several other fans were having a similar issue.

Had to get manually checked at the big door by steward.

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 Re: Season Ticket not scanning
Topic Originator: wee eck  
Date:   Wed 24 Sep 10:12

Mine wouldn`t scan. I was told it was probably due to a lack of brightness at evening games. I`m not sure if they were referring to my phone or me.

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 Re: Season Ticket not scanning
Topic Originator: veteraneastender  
Date:   Wed 24 Sep 10:17

Quote:

wee eck, Wed 24 Sep 10:12

Mine wouldn`t scan. I was told it was probably due to a lack of brightness at evening games. I`m not sure if they were referring to my phone or me.


No comment.
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 Re: Season Ticket not scanning
Topic Originator: parsmad68  
Date:   Wed 24 Sep 11:01

Quote:

veteraneastender, Wed 24 Sep 10:17

Quote:

wee eck, Wed 24 Sep 10:12

Mine wouldn`t scan. I was told it was probably due to a lack of brightness at evening games. I`m not sure if they were referring to my phone or me.


No comment.


Dull squared 😂

I was let in once again with just a check of my ticket and no scan of my season ticket or my son’s purchased ticket for the North West.
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 Re: Season Ticket not scanning
Topic Originator: TAFKA_Super_Petrie  
Date:   Wed 24 Sep 11:04

Sons U12 season ticket didn`t work either, had to go to fire exit nearest the dressing rooms and was let in by steward (handheld scanner didn`t work either) same issue as Airdrie game.

---------------------------------------------------------------


"People always talk about Ronaldinho and magic, but I didn't see him today. I saw Henrik Larsson; that's where the magic was."
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 Re: Season Ticket not scanning
Topic Originator: veteraneastender  
Date:   Wed 24 Sep 12:39

I called the club and spoke with a very nice and helpful young lady - the problem will be reported up the chain via the ticket manager.

It would greatly if others affected did likewise.
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 Re: Season Ticket not scanning
Topic Originator: parsmad68  
Date:   Wed 24 Sep 13:00

Quote:

veteraneastender, Wed 24 Sep 12:39

I called the club and spoke with a very nice and helpful young lady - the problem will be reported up the chain via the ticket manager.

It would greatly if others affected did likewise.


I did VEE after Airdrie game and they fixed it for me, but they didn’t even attempt to scan my ticket last night. Just let me in 👀
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 Re: Season Ticket not scanning
Topic Originator: veteraneastender  
Date:   Wed 24 Sep 13:09

Was that at a turnstile Parsmad - or the big doors at the end of the Norrie ?

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 Re: Season Ticket not scanning
Topic Originator: parsmad68  
Date:   Wed 24 Sep 13:40

Quote:

veteraneastender, Wed 24 Sep 13:09

Was that at a turnstile Parsmad - or the big doors at the end of the Norrie ?


It was in the North West. There was an open gate at the side of the turnstile. Just looked at the ticket looking for NW and just let us in.
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 Re: Season Ticket not scanning
Topic Originator: NMCmassive  
Date:   Wed 24 Sep 18:56

I went right in at the back of someone who couldn’t get theirs to scan and mine worked first time

COYP
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 Re: Season Ticket not scanning
Topic Originator: Ianoappar  
Date:   Wed 24 Sep 19:32

Had the same problem at first home game,got it sorted in the DAFC shop,seems one of the lines on the barcode was faded due to a faulty printer card replaced,as was faulty printer.

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 Re: Season Ticket not scanning
Topic Originator: veteraneastender  
Date:   Thu 25 Sep 12:18

The faulty printer scenario sounds right, I collected mine the day they were first ready to pickup then later heard there was a potential problem with this batch.

I suggest calling the club shop if you are experiencing ongoing difficulties.
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