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Topic Originator: Pars11
Date: Sat 2 May 13:13
Has any season ticket holders managed to get tickets for Tuesday evenings game? I keep getting a message saying " we could not find your order details". I am logged into my account.
Bluebell Polka
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Topic Originator: DBP
Date: Sat 2 May 13:17
Yeah been trying for last hour and struggling.
I got to the point of entering bank details but it kept refreshing the screen and taking me back to start and having login again.
Now it’s saying my seat is taken
If known shop was shutting at 12 would have went down this morning rather than messing about online
Post Edited (Sat 02 May 13:18)
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Topic Originator: davepars
Date: Sat 2 May 13:20
I got mine earlier with no issues.
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Topic Originator: wetherby
Date: Sat 2 May 13:21
purchased this morning online no problem. Are you sure you are using same email address that you registered
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Topic Originator: PeterHu50
Date: Sat 2 May 13:25
Quote:
davepars, Sat 2 May 13:20
I got mine earlier with no issues.
Ditto
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Topic Originator: wee eck
Date: Sat 2 May 13:26
This technophobe managed it ...with a brief glitch which sorted itself.
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Topic Originator: DJAS
Date: Sat 2 May 13:27
No issues getting mine
Predictor league winner 2012/2013
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Topic Originator: parsfan
Date: Sat 2 May 13:31
It found mine no problem but assigned concession tickets at a tenner to the kids instead of U18 at £6 with no way to change. That was on a browser within the email app but I lost that session and I`m now locking myself out - hopefully for just 15 minutes. Hoping to be able to change selection on the first screen when I get back in.
Something similar with the away tickets. There`s concession from £12, explicitly saying U17, and separate U17 tickets for £10.
~~~~~~~~~~~~~~~~~~~~~~~~
The universe is ruled by chance and indifference
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Topic Originator: Gem 1977
Date: Sat 2 May 13:40
Quote:
parsfan, Sat 2 May 13:31
It found mine no problem but assigned concession tickets at a tenner to the kids instead of U18 at £6 with no way to change. That was on a browser within the email app but I lost that session and I`m now locking myself out - hopefully for just 15 minutes. Hoping to be able to change selection on the first screen when I get back in.
Something similar with the away tickets. There`s concession from £12, explicitly saying U17, and separate U17 tickets for £10.
You have to deselect the concession first. Once selected again it gives you the option for the u18 ticket at £6.
Here's to the first of the day, fellas! To old D.H. Lawrence.
Neh! Neh! Neh! Fuh! Fuh! Fuh! Indians
Post Edited (Sat 02 May 13:42)
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Topic Originator: Pars11
Date: Sat 2 May 13:51
Wetherby, I am using the correct details. In the last year I have twice visited the shop to rectify email address. The shop keep misspelling this then have twice said all sorted now. I missed the noon closing of the shop so it looks like I will try the Sunday morning slot and see if my seats are available. If not tough decision but I will probably err on "I will pass on this game". I will visit the club shop when it opens to again go through why my details do not work, last 2 times a misspelled email address was the issue, the club system seems to revert to a mistake they made more than ago. Bring back Davy Lamming. 😂
Bluebell Polka
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Topic Originator: Bertie Paton
Date: Sat 2 May 13:52
Got mine about 30 mins ago. Typed in e-mail. took me to my seat number and then payment went through fine.
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Topic Originator: Par
Date: Sat 2 May 13:54
Yes got on this morning and managed to book the amount of tickets I required no problem.
If you are a season ticket holder you do not need to book your seat (just deselect it) you can book anywhere and whatever quantity of tickets you want
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Topic Originator: Lucho_8
Date: Sat 2 May 14:16
Worked no problem just after 9 this morning
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Topic Originator: ipswichpar
Date: Sat 2 May 14:20
Quote:
Pars11, Sat 2 May 13:51
Wetherby, I am using the correct details. In the last year I have twice visited the shop to rectify email address. The shop keep misspelling this then have twice said all sorted now. I missed the noon closing of the shop so it looks like I will try the Sunday morning slot and see if my seats are available. If not tough decision but I will probably err on "I will pass on this game". I will visit the club shop when it opens to again go through why my details do not work, last 2 times a misspelled email address was the issue, the club system seems to revert to a mistake they made more than ago. Bring back Davy Lamming. 😂
Can you claim the email address that they have incorrectly registered?
Not ideal, but might let you claim your seat rather than having to wait until the shop opens.
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Topic Originator: Pars11
Date: Sat 2 May 14:57
Ipswich, No it tge club that changed my details in the first place. All was well until tge Davy Lamming fiasco, someone changed my email address and it certainly was not me. Twice I have visited the shop to resolve and twice they said all done correctly. I am simply left in limbo. If I miss my seats (which attract others to sit in them reguarly, I will find something else to do for Tuesday evening, I have many interests. It is only a playoff first round, nothing special in my opinion as promotion should be earned outright over a season, not played for by underachievers.
Bluebell Polka
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Topic Originator: wee eck
Date: Sat 2 May 15:29
Is that the same `underachievers` who have reached the Scottish Cup Final?
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Topic Originator: Parfect69
Date: Sat 2 May 16:17
It wouldn’t accept my e mail initially, then eventually got it done, phew
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Topic Originator: saltonsgonagetu
Date: Sat 2 May 16:25
Got it done in a couple of minutes at 10 past 9
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Topic Originator: Sacktheref69
Date: Sat 2 May 16:40
Quote:
Pars11, Sat 2 May 14:57
Ipswich, No it tge club that changed my details in the first place. All was well until tge Davy Lamming fiasco, someone changed my email address and it certainly was not me. Twice I have visited the shop to resolve and twice they said all done correctly. I am simply left in limbo. If I miss my seats (which attract others to sit in them reguarly, I will find something else to do for Tuesday evening, I have many interests. It is only a playoff first round, nothing special in my opinion as promotion should be earned outright over a season, not played for by underachievers.
I bet your fun at parties. If indeed you have enough time to attend such events.
This is Andy Tod`s world and we are lucky to live in it.
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Topic Originator: GJS93
Date: Sat 2 May 16:56
"Worked no problem just after 9 this morning"
same here.
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Topic Originator: Rusty Shackleford
Date: Sat 2 May 17:00
Quote:
Pars11, Sat 2 May 14:57
Ipswich, No it tge club that changed my details in the first place. All was well until tge Davy Lamming fiasco, someone changed my email address and it certainly was not me. Twice I have visited the shop to resolve and twice they said all done correctly. I am simply left in limbo. If I miss my seats (which attract others to sit in them reguarly, I will find something else to do for Tuesday evening, I have many interests. It is only a playoff first round, nothing special in my opinion as promotion should be earned outright over a season, not played for by underachievers.
At least you`re not bothered by it, that`s the main thing.
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Topic Originator: buffy
Date: Sat 2 May 17:35
1300 tickets sold so far!
”Buffy’s Buns are the finest in Fife”, J. Spence 2019”
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Topic Originator: Pars11
Date: Sat 2 May 17:42
Wee Eck, wind your neck in, I was talking about league not cup games. Of you want to twist words try your own first. 😂
Bluebell Polka
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Topic Originator: Pars11
Date: Sat 2 May 17:46
Sacktheref69, simmer down you seem to be easily agitated by strangers. 😂
Bluebell Polka
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Topic Originator: wee eck
Date: Sat 2 May 17:47
They`re the same players the last time I checked. Anyway, I`m not sure how the team`s performances affected your ability to buy a ticket.
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Topic Originator: BouncyPar
Date: Sat 2 May 17:48
Quote:
Pars11, Sat 2 May 17:42
Wee Eck, wind your neck in, I was talking about league not cup games.
So by your own logic, even if we win the Scottish Cup, it won`t be an important game and we will still have underachieved? Because remember we didn`t enter the cup until the 3rd round, we weren`t in it for the entire cup run, so it`s not a big deal?
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Topic Originator: parsmad68
Date: Sat 2 May 18:01
Quote:
DBP, Sat 2 May 13:17
Yeah been trying for last hour and struggling.
I got to the point of entering bank details but it kept refreshing the screen and taking me back to start and having login again.
Now it’s saying my seat is taken
If known shop was shutting at 12 would have went down this morning rather than messing about online
Hi DBP, hope you got sorted. I went to the checkout and noticed I couldn’t changed my granddaughters ticket to an adult ticket so pressed back. As soon as I did that then I got the same error as you described. But I went to the ticket office to get my ticket as I knew that the ticket wouldn’t have been able to change online.
I thought it was maybe a timer running that created the problem or maybe a clearing of your cache that maybe refreshes the setting. Hope you get sorted
Edit: mine said the same about the seat being taken but it wasn’t
Post Edited (Sat 02 May 18:02)
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Topic Originator: DAPAR
Date: Sat 2 May 18:12
Don`t worry DBP. It`s on a timer. I put in the wrong bank verification code and my seat was not available when I tried again. Took about half an hour or so. Good system ... my error.
Post Edited (Sat 02 May 19:34)
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Topic Originator: DBP
Date: Sat 2 May 19:05
Yeah it was to do with the trying it on my mobile, if I changed the app being displayed (eg to get my card details) and then went back to the browser, it would resubmit the form and take me back to the start of the process.
Had to purchase it on my wife’s laptop in the end, so I could get all the details on my phone without leaving the browser screen.
…And before anyone asks, I don’t have a physical bank card for the account that I use for online purchases, so have to switch back and forth between the app and browser when using it
Post Edited (Sat 02 May 19:06)
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