|
|
Topic Originator: Buspasspar
Date: Sat 1 Jul 16:45
Mrs BPP is using an old iPhone 5
My Granddaughter has an iPhone 7 that we are trying to configure for Mrs BPP
It has been in a drawer for years and no one can mind the user name password or passcode
I tried the recommended restore which worked but when i try and set it up it keeps asking for the owners details user name or passcode etc :-(
Is there a way round this
Any help/advice greatly appreciated as always
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: fcda
Date: Sat 1 Jul 21:04
Not an iPhone user, but you probably need your granddaughter`s apple ID to login.
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Sun 2 Jul 09:27
Thats the problem fcda .. It is about 8 years old lying in a drawer and no one can remember it
Tried the restore trick thingy but it still says it is locked to another user which would have been my Granddaughter
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: parak obama
Date: Sun 2 Jul 10:31
We had the same issue, managed to sort it with proof of purchase to remove the (original) registered account holder. Talked through the process either over the phone or in one of the stores. Was at least 8 years ago though
[IMG]https://share2.co.uk/f/1152_471_P300411_16.49_[02].jpg[/IMG]
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Sun 2 Jul 15:15
Might have to go down that route P O Although it was a few years ago and I think I bought it in Argos :-(
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: veteraneastender
Date: Sun 2 Jul 18:28
I would have thought Apple and/or Argos could identify the original purchaser from the IMEI ?
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Sun 2 Jul 19:26
Will give it a go vee .. cheers
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: fcda
Date: Sun 2 Jul 19:38
I`m guessing your granddaugher hasn`t had another iphone or if they did, they used a new apple ID?
I think if they were upgrading, it would be easier to use the same apple ID. If they did, the old phone might still be associated with the account and it might be possible to reset it from there.
If you don`t know the apple ID, you can recover it, if you know the email address used to sign up, and assuming that meaningful (answerable) security questions were also set up.
I think Apple assigns a user@me.com email address with every apple ID so if you don`t know the original email address you can try something in the form:
firstname.lastname@me.com
The chances of success obviously depend on whether your granddaughter set it up with their real name and how unique their name is.
https://iforgot.apple.com/uk/password/verify/appleid
There`s also a link in case you`ve forgotten the apple ID:
https://iforgot.apple.com/appleid
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Sun 2 Jul 19:45
fcda .. many thanks for that .. It would appear my Daughter also had the iPhone for a limited time so we as a collective family have not a scooby as to what is what or who .. I have a big hammer ready to smash the fkn thing :-))
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: red-star-par
Date: Mon 3 Jul 19:49
Can it not be unlocked/ reset by one of the many wee dodgy phoneshops in the town centre.
My friend had their phone nicked, tracked to a house in Abbey View, so went and chapped the door. Unsurprisingly, the house holder told him that "honestly, he hadn`t found a phone". Then as soon as they left, they got an alert saying the phone was switched off. It wasn`t switched on again until the following afternoon in one of those shops in the Kingsgate, where it promptly disappeared again.
Those guys can work wonders
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Tue 4 Jul 17:38
Its not to unlock from a network R-S-P Its to unlock from the present apple owner
I have been in touch with apple who as suggested on here will need proof of purchase
I have taken on board all the help and now have proof of purchase from Argos
One more phone call to apple Tomorrow should fettle it .. Phew !!
Many thanks to all
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: veteraneastender
Date: Wed 5 Jul 09:04
Mind and keep a note of the new Apple ID !!!
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Thu 6 Jul 08:30
nearly vee I was given a website to enter all my details and attach a picture of the receipt .. The site will not let me attach the picture for some reason ??
I tried seven times yesterday each time you get an email to confirm its you plus a code thingy
Will try again today before I get the hammer out the shed :-)
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Thu 6 Jul 20:33
I spent an hour on the phone with a guy who had access to my screen vee
The reason it would not send was that i had left the state box empty as i had already entered uk and Edinburgh
Once i put N/A in that box it sent no problem
However apple have decline to unlock it as the argos email receipt was not sufficient proof of purchase they say .. ach weel
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: veteraneastender
Date: Fri 7 Jul 08:37
What a bummer.
I have a redundant iPhone SE (original model) if it`s on any use - same as I use.
Works fine and What`sApp is still active.
Free to a good home.
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Fri 7 Jul 13:49
Thanks for that vee .. that is what she is using just now .. we thought we could use the redundant 7 .. but no
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: veteraneastender
Date: Fri 7 Jul 15:58
I thought it was an iPhone 5 ?
Apple no longer support What`s App on that generation ?
The SE does.
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Fri 7 Jul 17:09
My bad vee I have just connected it to my mac and it is indeed a 5 .. I think I gave my old se away as i bought the newer updated model and I thought that mrs BBP had it
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: LochgellyAlbert
Date: Fri 14 Jul 15:33
Hey BPP, did you manage to get the iPhone up and running?
Asking for a guy down in London!🤔🙈😆
|
|
|
|
|
|
Topic Originator: Buspasspar
Date: Mon 17 Jul 13:43
Sorry LA just seen this .. No Apple declined unlock request twice .. as the Argos email receipt is not enough proof of purchase .. We are in Edinburgh soon so I will take it into the Apple shop and see if they can do anything
We are forever shaped by the Children we once were
|
|
|
|
|
|
Topic Originator: LochgellyAlbert
Date: Mon 17 Jul 13:47
You might see a blond blob in there trying to access his WhatsApp messages!🤔😉
|
|
|
|
|
|
