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Topic Originator: rudeboy69
Date: Fri 1 Aug 18:59
I live in West Lothian and travel with my daughter (now 9) to watch the pars at EEP around 50% of the home games (for various reasons).
For 4 seasons, my daughter has had an U12 season ticket, and I just buy individual tickets for whenever we attend games at East End Park.
Today I went to EEP with my daughter to show them that she was in fact under 12 and to pick up her season ticket (purchased in May)
I was informed than they no longer sell season tickets to under 12s unless there is an adult buying a season ticket as well.
As we attend just over half the home games, this makes having a full season ticket a waste of money for me. If there was a 10 game option I would take it but there isn`t.
After a back and forward discussion where I informed them it is not possible for my daughter to come alone and she always attends with me as a paying adult, the club still refused to sell me her season ticket.
At roughly £1.50/game for her its worth me bringing her but if i am now going to be charged 8/9 quid a game then it simply may change how often bring her.
If this decision stays, then the cost to me bringing my daughter will increase by £60-70 a season. For a girl with no interest in football (but getting the pars bug), this is potentially us losing a future fan (and exponentially if she has family in the future). This also means she probably won`t want the 2 or 3 tops a season (she wanted last year) and the sausage roll at games, further losing the club money.
The club used safe guarding as an excuse but seemed to not show understanding as to how a 9 year old who lives 30 minutes drive away is going to be unsafe and attend alone.
It is unfortunate that other fans have tried to rip off the club through inappropriate season ticket use. However, this is a truly stupid decision the club has made to ban under 12s instead of not checking those entering with an u12 ST are of the required age and with an adult.
I am waiting for the club shop manager to phone me to discuss this but I feel the lack of foresight will become a stumbling block for us to get any resolution.
I can`t be the only person in this position and I do feel strongly the club need to address this.
Sorry for the rant
COYP
FRANK THE TANK FRANK THE TANK
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Topic Originator: Dave_1885
Date: Fri 1 Aug 19:07
I took my 4 1/2 year old along to the Stirling game last week. Thought would be wise as a lower crowd and a bit easier to access etc. she was very excited to meet Sammy the Tammy…..wasn’t there. Then the kids fan zone was non existent as well.
I understand it was a cup game v lower league opposition, but feel like for our first Saturday 3pm game the experience was a bit meh for her.
She lasted the full game, which was promising, but the lack of things pre game may have soured it.
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Topic Originator: rudeboy69
Date: Fri 1 Aug 19:09
Quote:
Dave_1885, Fri 1 Aug 19:07
I took my 4 1/2 year old along to the Stirling game last week. Thought would be wise as a lower crowd and a bit easier to access etc. she was very excited to meet Sammy the Tammy…..wasn’t there. Then the kids fan zone was non existent as well.
I understand it was a cup game v lower league opposition, but feel like for our first Saturday 3pm game the experience was a bit meh for her.
She lasted the full game, which was promising, but the lack of things pre game may have soured it.
I have persevered with my daughter and this is season 5. She now enjoys it but its taken some hard yards (especially when she went a full calendar year without seeing a win under McPake).
Keep at it
FRANK THE TANK FRANK THE TANK
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Topic Originator: fcda
Date: Fri 1 Aug 19:17
When a u12 ticket is purchased does it have to be next to the adult ticket? Just wondering if a mate with a season ticket could buy it on your behalf?
Post Edited (Fri 01 Aug 19:17)
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Topic Originator: rudeboy69
Date: Fri 1 Aug 19:23
Quote:
fcda, Fri 1 Aug 19:17
When a u12 ticket is purchased does it have to be next to the adult ticket? Just wondering if a mate with a season ticket could buy it on your behalf?
So yes they could attach the season ticket to another adult BUT that just renders the whole situation pointless.
They simply just need to only allow an u12 entry if they are physically with an adult.
Like everything DAFC we just make life difficult without thinking through simple solutions
FRANK THE TANK FRANK THE TANK
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Topic Originator: NMCmassive
Date: Sat 2 Aug 00:38
Just to play devils advocate!!!!
I can kinda see what the club are saying. One of the only ways they’ve got to make sure an adult doesn’t buy an U12 ticket for themselves is to stipulate that to buy an U12 ST it’s to be bought in conjunction with an adult ST. Even then it won’t be 100% successful.
I really do also see your point of view and trying to keep football as affordable as possible 🤷🏻♂️ it’s a loose loose situation for everyone
COYP
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Topic Originator: GG Riva
Date: Sat 2 Aug 06:53
That`s no rant, Rudeboy, more a heartfelt, impassioned plea. The club employee you dealt with is quite new to the post, I believe, and was just following instructions.
I suggest you email Drew Main, the Pars SLO, who I`m sure will be able to sort this out for you. Only 2 Scottish clubs can risk alienating future fans, and the Pars isn`t one of them.
Andrew@dafc.co.uk
Not your average Sunday League player.
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Topic Originator: parsmad68
Date: Sat 2 Aug 07:31
Reminds me of the McDonald situation where a certain food must come with everything despite whether you want it or not. No flexibility in a world where software rules what people can buy.
In answer to your question. Are the Pars turning away future fans, the answer is an unequivocal yes.
The issue of adults buying children’s seasons tickets is separate and should be dealt with as such.
In an electronic age there is every possibility to link your purchased ticket to a season ticket. So if you don’t go, your child ticket is automatically invalid. There are other scenarios that could be played with different circumstances but the club have went for a minimum viable product instead of exploring all potential scenarios and options. I.e. they are maximising their profits against flexibility. This is a club decision but again answers your question that there are scenarios where they are turning away potential future fans.
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Topic Originator: Never10yairds
Date: Sat 2 Aug 07:33
I’d like to buy my son a season ticket but due to working down south, offshore and abroad I won’t be buying one myself as I’ll miss too many games to make it worthwhile. I do have the option of buying my boys season ticket next to my parents tho and they might even take him when I’m not here. If it weren’t for my parents having season tickets I’d be in the same boat as you.
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Topic Originator: stoo61
Date: Sat 2 Aug 07:44
Wandered in due to the extreme thread title and tbh the main thing im surprised about (as a non parent) is that the club ever sold U12 tickets on their own. I had always assumed £21 was a massive deal for a full season ticket holder only. A good deal for the ST holder and the club.
I see no upside for the club to block a seat for an entire season for £21 without a full price ticket alongside. Drawn to its logical (and admittedly improbable) conclusion you could end up with thousands of seats blocked and empty most weeks.
Seems to me like the club may be getting a little more professional on the ticketing side of things. Stamping out the misuse of tickets especially by those who clearly want to take from the club by purchasing a cheaper ticket than they are entitled to. (Not suggesting the OP is doing that whatsoever but clearly some people are and have been for years)
I understand those who have, in past, been able to purchase an U12 ticket on its own might be perturbed but seems like the correct and dare I say it obvious decision for a business with a sellable asset to make and not only that, they`ve created a huge saving for full season ticket holders with children. Win win.
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Topic Originator: oapar
Date: Sat 2 Aug 07:46
Turning fans away is the exact opposite of what the club are trying to achieve right now.
When the free u12 season tickets were introduced the rule was, that they had to be purchased with an adult/concession season ticket. Unfortunately over time, the rules were ignored by some people selling tickets and a new way of selling u12 tickets emerged, allowing an u12 season tickets to be sold without the purchase of an adult/concession season ticket at the same time.
The club is trying to run a professional business and the safety aspect, is one concern. If the tickets are not purchased at the same time, there is no guarantee that the u12 would be seated next to a responsible adult.
This has probably come to light when the season ticket purchasing regulations were reviewed, following the discovery of the number of season tickets that were purchased incorrectly.
Any anger should maybe not be directed at the club, but at those who have `made mistakes` whilst purchasing their tickets, and costing the club valuable income.
Post Edited (Sat 02 Aug 07:51)
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Topic Originator: DJAS
Date: Sat 2 Aug 08:18
I remember having to take my boys birth certificates with me for proof. I assume that hasn’t been done for a while.
Predictor league winner 2012/2013
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Topic Originator: P
Date: Sat 2 Aug 08:27
Buying a full season ticket does not guarantee it will be used together at the point of entry as suggested by the workaround above. The club has put a control in at the gate to prevent unaccompanied entry so the duty of care is met.
A child season ticket doesn’t lead to a seat next to it being blocked out and let’s face it there is zero chance a parent child would not be able to find unallocated seats together elsewhere.
I cannot justify a season book for myself as I miss too many games. My wife and I split taking him when able.
The unintended consequences;
- If his ticket is not valid we will simply get a refund,
- without that ‘hook’ to take him to games there’s every chance we will do other things (my wife will absolutely do anything other than go to a match if not for the season ticket) so all of our adult tickets will be lost.
- If he’s not going to matches I might as well take the new shirt back as he trains with academies & teams where kit is provided.
- I am fighting a battle to prevent him supporting a ‘big’ club already and this keeps him connected
- Football attendance is a habit, when you get out of the habit it’s harder to go back regularly
- his connection to the club will dilute & eventually disappear
Other than all that sounds a brilliant idea to grow our long term fan base
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Topic Originator: Par
Date: Sat 2 Aug 08:31
Is there not going to be a separate gate/check for concessions, therefore the ticket can still be bought but access denied if the U12 turns up on matchday without a full paying adult.
While undoubtedly following rules surely every employee of the club should be fans focused and come up with a solution no matter how new they are, it would be clear when purchasing the ones who are trying to abuse the system.
Post Edited (Sat 02 Aug 08:35)
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Topic Originator: stoo61
Date: Sat 2 Aug 08:57
£21 season tickets doing a lot of heavy lifting, it seems. If its not £1.50 a match, better take up crazy golf or whatever.
The club would like fans to accept an excellent ST holder deal or pay £10 a match for their U12`s on the odd occasion they get the time or even the inclination to pop along.
There will be a myriad of different scenarios across a range of fans but the deal is a fair one and should have always been implemented IMO.
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Topic Originator: rudeboy69
Date: Sat 2 Aug 09:03
Thanks for the replies.
I can understand some of the points who have sided with the club but I think at this stage in DAFC journey I have to disagree.
The club very rarely if never sells out so that seat being blocked is irrelevant due to having a stadium bigger than we need.
If the club however wanted the seat to be made available when not used they could easily set up a "give your seat back to be re-sold" option (like falkirk, hearts rangers do) however its not necessary.
If the club is only offering these cheap tickets to encourage adult season tickets and are trying to maximise income then that is everything wrong with the club. The club needs to build a fan base rather than try and maximise taking money for kids who let`s be honest have little interest.
Regarding not being sitted together. In last few years of her having a season ticket this has never happened even with big crowds against Hamilton, wee team etc.
After writing this I checked and we attend 11 games last year.
My ticket- £220
Child ticket- £20
Club shop- £150
Kiosk-£50ish
This figure will be significantly lower this year if Instead of a child season ticket I need to pay £8 for my daughter every week. Does this make good financial sense from the club?
If the club is trying to become more professional then crack on, however we should be doing everything possible to get more people through the door rather than alienating fans over small amounts of money.
FRANK THE TANK FRANK THE TANK
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Topic Originator: jake89
Date: Sat 2 Aug 09:04
Surely all that needs done is a check that an u12 is with an adult? My kids are under 12. I could buy a season ticket and get a couple for them. That would be fine. But what if I then say "I can`t be bothered today" and they go on their own? Who`s checking?
Surely if this is related to safety they need a specific gate for families/carers so they can confirm a child is with an adult?
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Topic Originator: alwaysaPar
Date: Sat 2 Aug 09:59
Or have a separate price for an under 12 ticket that is bought without an adult ticket based on the stipulation that an under 12 must still attend with an adult.....
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Topic Originator: gwh18
Date: Sat 2 Aug 10:04
Dunfermline are always reactive never proactive. Seen a lot of clubs did this last season and now Dunfermline have went on trend. I work weekends and had an U12 season ticket for my boy. But paid on the day for myself, so I see where the poster is coming from. Sometimes looking at the weather, it was only the fact the ticket was there, that stopped the boy being dragged to some soulless central belt shopping centre.by his mother. There is enough stewards kicking about to deal with a dedicated gate for u12’s checking for misuse and the presence of an adult.Or are they only employed to walk up a staircase at the same time ? Just a thought With no evidence to back it up, maybe it is part of the move for wider alcohol license after the pilot scheme ?
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Topic Originator: Taxipar
Date: Sat 2 Aug 10:45
Problem is adults scamming U12 cards to get cheap entry, every season ticket should have a photo of the person like in other sports and that would be picked up by the scanners, all be it the scanners would need a update
A par since 1985
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Topic Originator: jake89
Date: Sat 2 Aug 10:58
What would be stopping me going to the likes of Raith and reserving a dozen u12 season tickets?
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Topic Originator: coventrypar
Date: Sat 2 Aug 11:05
If someone isn’t a season ticket holder themselves why should that be rewarded for say attending 8 or 9 games a season to allow you to purchase a ridiculously cheap season ticket for your kid.
It’s a deal to encourage adult season ticket sales so it becomes affordable to bring your kids/grandkids.
If you add in say one adult and 2 kids versus the same paying on the day the saving is huge even if you only attend 2/3rds of games.
"If you have no kind words to say you should say nothing more at all"
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Topic Originator: rudeboy69
Date: Sat 2 Aug 11:38
Quote:
coventrypar, Sat 2 Aug 11:05
If someone isn’t a season ticket holder themselves, why should that be rewarded for saying attending 8 or 9 games a season to allow you to purchase a ridiculously cheap season ticket for your kid.
It’s a deal to encourage adult season ticket sales so it becomes affordable to bring your kids/grandkids.
If you add in say one adult and 2 kids versus the same paying on the day the saving is huge even if you only attend 2/3rds of games.
I had a season ticket for over 20 years prior to my daughter being born. Maybe some people don`t have the luxury of football every week. Walk up supporters are important to provide income throughout the year and pay a higher rate of entry for not purchasing the ST. If there was a 10 game option I would be all over it but its all or nothing.
To answer your question of "why should you get a cheap ST for u12s"
To encourage fans for the future?
To make it affordable to get bums on seats in a stadium that is, most of the time, half empty?
To get kids out of the house?
Going to football is ridiculously priced, and people go mostly because of habit and blind loyalty. If we do not encourage kids to come, then the blind loyalty fans won`t be there in the future. It is a very easy habit to get out of, and so clubs should be doing everything they can to avoid this.
FRANK THE TANK FRANK THE TANK
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Topic Originator: GG Riva
Date: Sat 2 Aug 12:45
^^^^^^ Good post, rudeboy. ^^^^^^^
Not your average Sunday League player.
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Topic Originator: Westies squint kicks
Date: Sat 2 Aug 13:22
Under 18 season tickets must be some of the best value available in Football, I don`t think they are priced at £58 to encourage the parents of said Under 18`s to buy a season ticket.
Maybe the answer is if no adult season ticket is bought alongside an Under 12 season ticket then instead of selling a seat to the Under 12 you provide a voucher book that enables a parent/carer when buying a single match ticket to exchange a voucher for an Under 12 match ticket. Here no unused seats will be idle and the Under 12 will still have to pass the gate age test.
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Topic Originator: ohaye
Date: Sat 2 Aug 13:30
I was in the same situation yesterday. Was in buying my son both full home & away kits & asked to renew the kids season ticket he’s had for the last 3 years but was told it’s no longer policy to sell kids season tickets without an accompanying adult one. He’s probably attended a handful of games over the last couple of season but this last few months has been showing more interest in going & for the first time actually knows when the season starts.
Unfortunately can’t justify one for myself as miss too many games & don’t really have a desire to pay £8 a game for a 7 year old on top of my adult ticket, which means we’ll likely not attend many if any this season.
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Topic Originator: rudeboy69
Date: Sat 2 Aug 13:32
Quote:
Westies squint kicks, Sat 2 Aug 13:22
Under 18 season tickets must be some of the best value available in Football, I don`t think they are priced at £58 to encourage the parents of said Under 18`s to buy a season ticket.
Maybe the answer is if no adult season ticket is bought alongside an Under 12 season ticket then instead of selling a seat to the Under 12 you provide a voucher book that enables a parent/carer when buying a single match ticket to exchange a voucher for an Under 12 match ticket. Here no unused seats will be idle and the Under 12 will still have to pass the gate age test.
There are many solutions the club have however just hastily come up with a decision without thinking of the consequences.
FRANK THE TANK FRANK THE TANK
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Topic Originator: rudeboy69
Date: Sat 2 Aug 13:33
Quote:
ohaye, Sat 2 Aug 13:30
I was in the same situation yesterday. Was in buying my son both full home & away kits & asked to renew the kids season ticket he’s had for the last 3 years but was told it’s no longer policy to sell kids season tickets without an accompanying adult one. He’s probably attended a handful of games over the last couple of season but this last few months has been showing more interest in going & for the first time actually knows when the season starts.
Unfortunately can’t justify one for myself as miss too many games & don’t really have a desire to pay £8 a game for a 7 year old on top of my adult ticket, which means we’ll likely not attend many if any this season.
I am sorry to hear you`re in the same position.
I have emailed the SLO and still waiting to speak with shop manager. Hopefully a solution can be found.
FRANK THE TANK FRANK THE TANK
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Topic Originator: fcda
Date: Sat 2 Aug 15:04
Can see both sides here. Essentially what you need is a return of the parent+child gate. The workaround has been that you can get the u12 ticket and an on the day ticket for the adult.
Parent + child match ticket might have to also be sold to away fans, losing revenue probably(?).
I suppose the point of the u12 discounted season ticket is that the adult season ticket holder brings their u12 along, not the other way round.
Hope you get a solution RB.
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Topic Originator: Stanza
Date: Sun 3 Aug 17:43
I understand the reluctance to pay the child`s walk-up price when a season ticket would be so much cheaper. And it`s undoubtedly the case that getting a youngster into the habit of going to football should pay dividends long-term - my dad used to just lift me over the turnstile!
Presumably that is why DAFC (and probably other clubs) introduced very cheap season tickets for youngsters. Unfortunately it seems that these are being abused, either by adults or perhaps by older youths buying and/or entering on a U12 ticket (which is hard to police). The fundamental problem is the dishonesty of some "supporters", not the misguided policy of the football club.
Ticket pricing for football clubs is a minefield - every reduction for one group of people means an increase in other people`s prices to maintain the club`s income. Everyone`s circumstances are different, and feelings of injustice are made worse when there is a change to the pricing criteria (eg no U12 ST without an adult ST).
Perhaps part of the answer to the dishonesty lies in technology and card design.
- Concession season tickets should be of different colours and show the holder`s photograph, which would make fraudulent entry much easier to spot before entry at a turnstile. (Different colours for U12 and Youth tickets would also create peer pressure against youths pretending to be under 12.)
- A U12 season ticket could be linked digitally to up to 3 adults, and would be invalid unless presented with a nominated adult ST at a designated gate.
None of this gets round the need for a U12 to be accompanied, which I think is a rule at many clubs and seems reasonable for child protection.
I see the attraction for some fans of a 10-match ticket, but it could significantly reduce season ticket sales, which benefit the club`s budget planning as well as giving an early season injection of cash. The 18-match season ticket is not great value if matches are missed through illness, holidays etc, but the club still has the money even if the team hits a bad run of form - a 10-match ticket-holder would just not renew it.
I don`t think there is an easy answer that meets each individual circumstances. In the end, everyone has to make a judgment call on how they spend their money.
_________________
 Support Dunfermline Athletic Disabled Supporters` Club (DADSC) when you shop online with one of 8000 firms:https://www.easyfundraising.org.uk/causes/dadsc[
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Topic Originator: Bamba-Daft
Date: Sun 3 Aug 18:20
I had the same conversation with the woman in the shop. I work every second Saturday, so I can’t make it to every home game. After a discussion she sold me the u12 season ticket without an adult, she checked my email address to make sure I had been buying tickets last season. I’ve yet to go and collect the physical card, but I have paid for it.
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Topic Originator: Leamington_sPAR
Date: Sun 3 Aug 18:48
I have sympathies for both sides here and maybe a solution could be based on rewarding both scenarios.
Assuming that the club intends to properly police who goes through as an U12 then the following should be workable.
If an adult season card is purchased then the U12 season card is as per today, a very low cost option for the accompanying child.
If no adult season card is purchased then the U12 season card is set at a price above the current ~£1 per game but below the walk-up price for a child, let`s assume £5 per game.
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Topic Originator: Roger Daltrey
Date: Sun 3 Aug 18:50
£8 a game is a bargain.
100s of seats with `reserved` on them while there`s no intention for parent or child to attend half the games is not acceptable.
Adults defrauding the club and using u12 season cards also not acceptable.
The club have to do something, unfortunately, people find fault or can only see issues through their own circumstances/lens.
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Topic Originator: P
Date: Sun 3 Aug 19:10
Quote:
Roger Daltrey, Sun 3 Aug 18:50
£8 a game is a bargain.
100s of seats with `reserved` on them while there`s no intention for parent or child to attend half the games is not acceptable.
Adults defrauding the club and using u12 season cards also not acceptable.
The club have to do something, unfortunately, people find fault or can only see issues through their own circumstances/lens.
I do agree with something in this, a solo child season ticket sold without an accompanying adult season ticket should be ‘entrance only, seat unallocated’. The seat could then be allocated when the adult seat is purchased (it really should not be that hard with modern ticketing software).
Thing is there’s now several people on just this thread in the same position and all suggest that ultimately there will be a loss of income for the club. It’s not an opinion or debate - there’s lived choices some of us will make.
I get that those without kids can weigh in with their own opinion but that won’t change the fact that the present course of action means less money for the club. When you have kids your own interests take a back seat against those of your child’s.
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Topic Originator: Dave_1885
Date: Sun 3 Aug 19:33
Quote:
P, Sun 3 Aug 19:10
Quote:
Roger Daltrey, Sun 3 Aug 18:50
£8 a game is a bargain.
100s of seats with `reserved` on them while there`s no intention for parent or child to attend half the games is not acceptable.
Adults defrauding the club and using u12 season cards also not acceptable.
The club have to do something, unfortunately, people find fault or can only see issues through their own circumstances/lens.
I do agree with something in this, a solo child season ticket sold without an accompanying adult season ticket should be ‘entrance only, seat unallocated’. The seat could then be allocated when the adult seat is purchased (it really should not be that hard with modern ticketing software).
Thing is there’s now several people on just this thread in the same position and all suggest that ultimately there will be a loss of income for the club. It’s not an opinion or debate - there’s lived choices some of us will make.
I get that those without kids can weigh in with their own opinion but that won’t change the fact that the present course of action means less money for the club. When you have kids your own interests take a back seat against those of your child’s.
If that was the case even Id consider one for the wee one. Again, work and family commitments stop me from getting a season ticket. For £8 a game for a 4/5 year old who may want to leave early, its just not worth it. And the only way to get them into it is to keep taking them.
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Topic Originator: LochgellyAlbert
Date: Sun 3 Aug 19:37
Considering they ask the DOB on application, it`s not rocket science to assume that the applicant won`t be u/12 the following season?🤔
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Topic Originator: jock-par
Date: Mon 4 Aug 10:14
I also managed to get my 4 year old to go to a game with me last season and she was excited to see Sammy the Tammy. He wasn’t there and she has never asked to go back! This was a league game
We are Dunfermline, we're on our way back!
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Topic Originator: DBA
Date: Mon 4 Aug 13:01
Quote:
jock-par, Mon 4 Aug 10:14
I also managed to get my 4 year old to go to a game with me last season and she was excited to see Sammy the Tammy. He wasn’t there and she has never asked to go back! This was a league game
Exact same situation with me. She`d just turned 5, Sammy wasn`t there and she was gutted as she had her Sammy toy with her.
Now doesn`t want to go back.
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Topic Originator: rudeboy69
Date: Mon 4 Aug 13:14
Quote:
Bamba-Daft, Sun 3 Aug 18:20
I had the same conversation with the woman in the shop. I work every second Saturday, so I can’t make it to every home game. After a discussion she sold me the u12 season ticket without an adult, she checked my email address to make sure I had been buying tickets last season. I’ve yet to go and collect the physical card, but I have paid for it.
So in theory, they should do the same for me. If they look on my account they will see i do attend.
FRANK THE TANK FRANK THE TANK
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Topic Originator: stoo61
Date: Mon 4 Aug 14:12
Sack Sammy the Tammy!
Work shy b*****d!
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Topic Originator: wee eck
Date: Mon 4 Aug 14:19
Maybe he`s injury prone!
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Topic Originator: stoo61
Date: Mon 4 Aug 14:36
...have Chris Kane and Sammy ever been seen in the same room?
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Topic Originator: wee eck
Date: Mon 4 Aug 14:59
😂😂😂
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Topic Originator: Par
Date: Mon 4 Aug 19:48
One thing I hate is a steward checking my ticket again at the top of the steps leading to my seat in the NW. I know it is to stop the young team from congregating and cramming into one area, but surely, if that is the case, they should just concentrate on that age group.
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Topic Originator: Dave_1885
Date: Mon 4 Aug 20:29
Quote:
DBA, Mon 4 Aug 13:01
Quote:
jock-par, Mon 4 Aug 10:14
I also managed to get my 4 year old to go to a game with me last season and she was excited to see Sammy the Tammy. He wasn’t there and she has never asked to go back! This was a league game
Exact same situation with me. She`d just turned 5, Sammy wasn`t there and she was gutted as she had her Sammy toy with her.
Now doesn`t want to go back.
We had her Sammy toy with us too, nearly left it at seats at end 🤦🏻♂️ thankfully a lad spotted it and brought it to us 😂 and she wants to return, so hopefully next time he is there!
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Topic Originator: AdamAntsParsStripe
Date: Mon 4 Aug 20:35
Quote:
Par, Mon 4 Aug 19:48
One thing I hate is a steward checking my ticket again at the top of the steps leading to my seat in the NW. I know it is to stop the young team from congregating and cramming into one area, but surely, if that is the case, they should just concentrate on that age group.
I think the problem was some of the young team would initially go elsewhere but sneak into the section as the game was in progress.
I got asked a number of times by a steward as I sit right next to their section.
Anyway seems the club are sending a signal out they are getting stricter.
Probably won’t last long but it’s got the attention they need.
Zwei Pints Bier und ein Päckchen Chips bitte
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Topic Originator: RossDAFC88
Date: Mon 4 Aug 20:36
My daughter’s had a season ticket since the day she was born! I know some people aren’t keen on the idea of a seat being taken up when she didn’t actually start attending until she was three, but it’s always been about keeping the tradition alive. I was a season ticket holder myself until I turned 25, but weekend shifts put a stop to that. My dad still goes regularly—he gets tickets for himself, my daughter, and my nephew.
This year, caught up in the buzz of the club’s end-of-season “have a go” message, I jumped in and bought a season ticket. Realistically, I should’ve waited until the fixtures were released, as I’ll only manage three home games this year. Impulsiveness is my curse!
When I’m off at weekends, I take my daughter to the home games—and sometimes the away ones too. She’s not always up for it, so one of the things I say to get her excited is that she’ll get to see Sammy the Tammy. She even brings her teddy along. But last season, every home game we went to… no Sammy. I thought maybe we’d missed him by arriving late, so next time we got there 30 minutes early. Still no sign.
Does Sammy only appear at certain home games, or have I just had a run of bad luck?when I used to go he was always runnings the ball boy/girls out.
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Topic Originator: rudeboy69
Date: Wed 6 Aug 12:40
Update
Club called me back to discuss this issue.
The shop manager did listen to my points but ultimately will not sell me the u12 season ticket.
I feel this is really poor from the Club but there decision is not changing.
I do wonder if long term this decision means they lose fans and money but that is their decision to make.
When I put over £400 into the club last year I do feel let down and do feel very disappointed by this outcome.
FRANK THE TANK FRANK THE TANK
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Topic Originator: Never10yairds
Date: Wed 6 Aug 12:46
Sorry to hear this RudeBoy, poor and short sighted decision from the club. I’d have hoped they would have evaluated your position and decided to sell you one.
As I stated before, if it weren’t for my parents having season tickets, I’d be in exactly the same situation due to frequently working offshore/abroad.
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Topic Originator: stoo61
Date: Wed 6 Aug 15:20
Would never want a fellow fan to feel let down by the club. In an ideal world we would all get from it what we want while giving what we can but I believe this is the correct decision.
My opinion, as stated before, is this is how it should always have been done. A deal for full season ticket holders. Changing that policy was going to disappoint some people but better to stick to it now (across the board), deal with any backlash and let the dust settle into the new norm.
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Topic Originator: parsmad68
Date: Wed 6 Aug 16:10
Quote:
stoo61, Wed 6 Aug 15:20
Would never want a fellow fan to feel let down by the club. In an ideal world we would all get from it what we want while giving what we can but I believe this is the correct decision.
My opinion, as stated before, is this is how it should always have been done. A deal for full season ticket holders. Changing that policy was going to disappoint some people but better to stick to it now (across the board), deal with any backlash and let the dust settle into the new norm.
It really depends on the number of fans affected and the potential scenarios. I hope the club have crunched the numbers before deciding on this path. If there was 500 fans in that situation it doesn’t sound sensible, but if it is 1 or 2 then unfortunately for the poster this is an outlier to the business.
Post Edited (Wed 06 Aug 16:11)
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Topic Originator: jake89
Date: Wed 6 Aug 16:20
I know this would be very naughty, but what would be stopping a current season ticket holder from vouching for a child and then handing the ticket to their parents who maybe only goes along a handful of times each season?
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Topic Originator: Par-timer
Date: Wed 6 Aug 16:49
£8 for an u12 seat seems quite pricey given the assumption that an adult ticket is also being purchased. To cater for those who previously bought a cheap ST for their u12 but paid on the gate for themselves half a dozen times a year (£21 + approx £3) and are now faced with paying £30 (22+8) to attend a match, the club could (like some others) offer and ‘adult and child’ ticket for, say, £26, and an ‘adult and two children’ bundle for £30, a ‘two adults and two children’ package for £49 etc. This might also be good practice from a safeguarding position, but would mean adjusting the online ticketing platform. It be worth the hassle though if it attracts/retains some fans…
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Topic Originator: stoo61
Date: Wed 6 Aug 17:16
Would probably agree that if it was negatively effecting 500 fans then it might warrant a stay of execution.
I like some of the ideas laid out in this thread to find a viable solution but I dare say these sorts of offers will take a lot of background work and a sophisticated ticketing system.
Sorting out the abuse of ticketing, by a far from insignificant number of fans, is clearly the main issue at the moment. Getting the house in order from previous mismanagement.
(again for clarification I dont put U12 season ticket buyers in that "abuse" bracket)
Post Edited (Wed 06 Aug 17:24)
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Topic Originator: DBP
Date: Wed 6 Aug 17:18
I’m with you parsmad…
This is a great deal for season ticket holders to bring along their kids without making it too expensive for them as a family
Sympathy for those who are used to paying very little for their kids and not getting a season ticket themselves-who are being caught up in this , but off you can genuinely only make a handful of games a season then the cost difference won’t be that much.
Ps I’ve had experience of this in other clubs and events, where kids pricing is based on a full paying adult - so that approach does seem to be the norm
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Topic Originator: rudeboy69
Date: Wed 6 Aug 17:59
Quote:
jake89, Wed 6 Aug 16:20
I know this would be very naughty, but what would be stopping a current season ticket holder from vouching for a child and then handing the ticket to their parents who maybe only goes along a handful of times each season?
Nothing to stop this, but the child then be attached to that person season card and would need 6 beside them.
As mentioned, I was going to the football last year, and I was £22 or in my head just over 20 quid. This season its going to be £31! That is quite a significant shift.
When you attend 10 games at home, that`s the difference of £90 or me not attending 3 games potentially!
Understand the incentive for buying an ST, but for many people, it`s simply not viable. With the club having an all or nothing approach, it really does make it significantly more.
Fact is now I may not go to eep as much and will pick and choose home and away games as no financial incentive for me to go to EEP. Subsequently, the club will lose money!
The decision made, though, and the lady in the ticket office has listened to my feedback. I just think for the sake of £20 for a handful of people, it is the wrong one, but it`s not my club to make these decisions.
Coyp
FRANK THE TANK FRANK THE TANK
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Topic Originator: P
Date: Wed 6 Aug 20:17
I suspect this will be inconsistently applied - I renewed my sons u12 when the tickets were first put on sale, the purchase completed and digital ticket downloaded.
I have no real need for a physical ticket and no one has contacted me to say it is no longer valid - so I won’t go in to collect one. In line with the other thread I redownloaded it to my apple wallet yesterday and all looks to be fine. Will see what happens when I bring him to a game - won’t be this week though as he has plans.
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Topic Originator: rudeboy69
Date: Wed 6 Aug 20:28
Quote:
P, Wed 6 Aug 20:17
I suspect this will be inconsistently applied - I renewed my sons u12 when the tickets were first put on sale, the purchase completed and digital ticket downloaded.
I have no real need for a physical ticket and no one has contacted me to say it is no longer valid - so I won’t go in to collect one. In line with the other thread I redownloaded it to my apple wallet yesterday and all looks to be fine. Will see what happens when I bring him to a game - won’t be this week though as he has plans.
I think they changed the QR codes. I also have my original ticket in the pars app but I suspect it will no longer work.
FRANK THE TANK FRANK THE TANK
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Topic Originator: par-91
Date: Thu 7 Aug 07:40
I’d imagine there are many reasons behind this and not one of them is to drive fans away.
As the club have been open about, they are aware people have been abusing concession tickets, including adults using U12 season tickets.
There’s also a child protection/safety perspective. If you don’t buy a season ticket with your child, there’s no guarantee you’ll be able to book the seat beside them at games you attend. There’s nothing to stop anyone booking tickets, or season tickets, beside their seat. Having this policy will significantly reduce the club’s potential risk/liability. How would you feel about your child being sat between two complete strangers whenever they attend games, while you sit further away?
I also think that they’ve had issues (for example the Falkirk sellout in 2023), where the home end was sold out and some fans couldn’t get tickets, but there were a lot of empty seats. This situation seems much more likely to happen for ‘bigger’ games, if u12 season tickets are sold on their own, since (as mentioned above) it’s quite likely the adult won’t be able to sit with the child. Likewise, I believe there were a lot of adults using u12 tickets for that game.
The club really won’t be doing this to be difficult, or drive fans away. It’s more that they have a legal and ethical responsibility to protect children, as well as trying to prevent people from cheating the system and conning them out of money.
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Topic Originator: cammypar 1995
Date: Thu 7 Aug 08:03
Quote:
DJAS, Sat 2 Aug 08:18
I remember having to take my boys birth certificates with me for proof. I assume that hasn’t been done for a while.
I had my sons passport with me when we bought his.
c'mon the pars
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Topic Originator: rudeboy69
Date: Thu 7 Aug 09:03
Quote:
par-91, Thu 7 Aug 07:40
I’d imagine there are many reasons behind this, and not one of them is to drive fans away.
As the club have been open about, they are aware people have been abusing concession tickets, including adults using U12 season tickets.
There’s also a child protection/safety perspective. If you don’t buy a season ticket with your child, there’s no guarantee you’ll be able to book the seat beside them at games you attend. There’s nothing to stop anyone booking tickets, or season tickets, beside their seat. Having this policy will significantly reduce the club’s potential risk/liability. How would you feel about your child being sat between two complete strangers whenever they attend games, while you sit further away?
I also think that they’ve had issues (for example the Falkirk sellout in 2023), where the home end was sold out and some fans couldn’t get tickets, but there were a lot of empty seats. This situation seems much more likely to happen for ‘bigger’ games, if u12 season tickets are sold on their own, since (as mentioned above) it’s quite likely the adult won’t be able to sit with the child. Likewise, I believe there were a lot of adults using u12 tickets for that game.
The club really won’t be doing this to be difficult, or drive fans away. It’s more that they have a legal and ethical responsibility to protect children, as well as trying to prevent people from cheating the system and conning them out of money.
I could give you an easy solution to all of these hypothetical situation (and have given them to the club) but the realistic facts are we have a half empty stadium that is not going to get any busier by making it more difficult for fans.
I have reluctantly, however, paid for my daughter ticket for Saturday, and despite going to cost significantly more this year, i will still try and keep her interested in the pars for the future good of the club.
FRANK THE TANK FRANK THE TANK
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Topic Originator: kozmasrightfoot
Date: Thu 7 Aug 16:48
Some people can`t attend every game, so why not think outside the box and offer half season tickets and other such deals.
Pars fan.
Magpies fan.
Mens tennis fan.
Alternative rock fan.
Not a fan of much else.
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Topic Originator: Par
Date: Thu 7 Aug 17:03
As part of a trial, the club are introducing a dedicated under-12 turnstile for the visit of Greenock Morton on Saturday, August 9 in the John Lambie Stand.
To support this, under-12 match tickets are being sold separately on Fanbase at a cost of £6.
If you are looking to purchase a ticket in this category, as well as an adult/ other ticket for the John Lambie Stand for this fixture, please note that this will need to be done in two separate transactions on Fanbase.
Also please be aware that when approaching the turnstiles ahead of kick-off under-12 match ticket holders should enter through the dedicated turnstile (number 22) and not alongside other ticket holders at other turnstiles.
Under-12 match tickets will only be valid at Turnstile 22 – they will not work at any other entrance point.
We appreciate your cooperation as we trial this system to improve matchday access for our younger fans.
So how come Thistle can do it but it is illegal for us to do it, sounds like the club have not looked into this, and looking at the final paragraph Thistle are trying to encourage youngers fans as they will appreciate the value of capturing them early.
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Topic Originator: Ladswell_Thistle
Date: Thu 7 Aug 17:35
To add its £36 for an u12 st at Partick.
£2 a game or £6 at the gate.
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Topic Originator: AdamAntsParsStripe
Date: Thu 7 Aug 17:53
Quote:
Par, Thu 7 Aug 17:03
As part of a trial, the club are introducing a dedicated under-12 turnstile for the visit of Greenock Morton on Saturday, August 9 in the John Lambie Stand.
To support this, under-12 match tickets are being sold separately on Fanbase at a cost of £6.
If you are looking to purchase a ticket in this category, as well as an adult/ other ticket for the John Lambie Stand for this fixture, please note that this will need to be done in two separate transactions on Fanbase.
Also please be aware that when approaching the turnstiles ahead of kick-off under-12 match ticket holders should enter through the dedicated turnstile (number 22) and not alongside other ticket holders at other turnstiles.
Under-12 match tickets will only be valid at Turnstile 22 – they will not work at any other entrance point.
We appreciate your cooperation as we trial this system to improve matchday access for our younger fans.
So how come Thistle can do it but it is illegal for us to do it, sounds like the club have not looked into this, and looking at the final paragraph Thistle are trying to encourage youngers fans as they will appreciate the value of capturing them early.
It’s a bit ambiguous as under 12’s could be anything from birth to 12 years old but of course it all comes down to common sense.
I’d say anyone 11 yrs or over (high school age) can look after themselves but primary children must have an adult with them.
Zwei Pints Bier und ein Päckchen Chips bitte
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Topic Originator: rudeboy69
Date: Thu 7 Aug 18:38
The partick announcement is proof that the U12s ticket at EEP is not for safe guarding reasons and more to maximise financial income and to not have u12s taking up seats that could be sold (even when we have 6000 empty seats).
Only time will tell if their decision pays off.
FRANK THE TANK FRANK THE TANK
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Topic Originator: jake89
Date: Thu 7 Aug 19:34
This all seems unnecessarily complicated. We rarely sell out stands so why not have an area of the Norrie where season ticket holders can sit wherever. That would allow and u12 season ticket holder to sit beside an adult who either has a season ticket or is pay at the gate. As this is a safety issue they should be ensuring a responsible adult is with all under 12s.
I definitely remember getting into Eastend with my mates when we were under 12. Maybe times have changed 😂
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Topic Originator: saltonsgonagetu
Date: Thu 7 Aug 20:09
It is to stop fraud , folk buying kids tickets,when they shouldbe paying s full adult price .
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Topic Originator: Parfect68
Date: Thu 7 Aug 20:24
This is the bit that is clear as mud from today`s news
"A separate gate will be signposted on the Norrie McCathie and North West turnstiles for U12 and Adults to enter. U12s will not be allowed to enter the stadium without an adult. or without an adult who has a connected season card. Enhanced checks and wider spot checks will also be carried out around the full stadium. "
So in my case, I purchased 2 under 12s, one for my son and his friend(paid for by his parents). Most of the time I`ll be there and they`ll come in with me but the odd occasion where I don`t go, but they previously would have gone with another adult (sometimes a season ticket holder, Some times a pay at the gate) does the above statement now mean they can`t go? Even the statement is incomplete with a non capitalised part sentence! Confused.... you will be....
Appreciate the need for the club to tighten up but this is like a coo wi` a gun.
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Topic Originator: Never10yairds
Date: Thu 7 Aug 21:02
So…. If I buy a season ticket for my son beside my mum and dads season tickets, I can’t take him in with my walk up ticket and meet them at the seats? My dad would need to take him in? And if I want to take him when my parents are on holiday I can’t?
What a mess they have made of this.
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Topic Originator: Par
Date: Thu 7 Aug 21:46
Looking at the evidence on the thread, I would say yes to the original question.
The fraud bit can be dealt with by the gate checks, the safeguard why is it not the same for PT.
We have a good fan base but can`t help but think it is taken for granted by the club.
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Topic Originator: stevemac
Date: Thu 7 Aug 22:15
People commenting on "checks" at turnstiles.
I don`t get to many games but last 2 were:
£5 Hamilton game....6/7 guys behind openly drinking a carryout, some shouting all sorts of **** involving race etc.... no steward in sight.🤷♂️
Game against Stirling a few weeks ago I walked in with a bulging rucksack on my back and was not stopped once. I had just come from the gym/sauna so all that was in it was wet clothes, empty bottles etc but no one challenged me at all!
Based on that ,it`s no wonder people chance the under 12 tickets😡
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Topic Originator: rudeboy69
Date: Thu 7 Aug 22:36
Quote:
Parfect68, Thu 7 Aug 20:24
This is the bit that is clear as mud from today`s news
"A separate gate will be signposted on the Norrie McCathie and North West turnstiles for U12 and Adults to enter. U12s will not be allowed to enter the stadium without an adult. or without an adult who has a connected season card. Enhanced checks and wider spot checks will also be carried out around the full stadium. "
So in my case, I purchased 2 under 12s, one for my son and his friend(paid for by his parents). Most of the time I`ll be there and they`ll come in with me but the odd occasion where I don`t go, but they previously would have gone with another adult (sometimes a season ticket holder, Some times a pay at the gate) does the above statement now mean they can`t go? Even the statement is incomplete with a non capitalised part sentence! Confused.... you will be....
Appreciate the need for the club to tighten up but this is like a coo wi` a gun.
If you don`t have a season ticket then your kids` tickets will have been cancelled by the club. You should contact them to discuss.
I think the club underestimate how many people this will effect, maybe on Saturday when it is utter carnage, they will find out. I will be intrigued if others get in without the season ticket. If they do then I will have been disadvantaged by trying to do the right thing.
FRANK THE TANK FRANK THE TANK
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Topic Originator: rudeboy69
Date: Thu 7 Aug 22:37
Quote:
Never10yairds, Thu 7 Aug 21:02
So…. If I buy a season ticket for my son beside my mum and dads season tickets, I can’t take him in with my walk up ticket and meet them at the seats? My dad would need to take him in? And if I want to take him when my parents are on holiday I can’t?
What a mess they have made of this.
In theory yes this is correct!
FRANK THE TANK FRANK THE TANK
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Topic Originator: Rigger Al
Date: Fri 8 Aug 00:01
Quote:
par-91, Thu 7 Aug 07:40
I’d imagine there are many reasons behind this and not one of them is to drive fans away.
As the club have been open about, they are aware people have been abusing concession tickets, including adults using U12 season tickets.
There’s also a child protection/safety perspective. If you don’t buy a season ticket with your child, there’s no guarantee you’ll be able to book the seat beside them at games you attend. There’s nothing to stop anyone booking tickets, or season tickets, beside their seat. Having this policy will significantly reduce the club’s potential risk/liability. How would you feel about your child being sat between two complete strangers whenever they attend games, while you sit further away?
I also think that they’ve had issues (for example the Falkirk sellout in 2023), where the home end was sold out and some fans couldn’t get tickets, but there were a lot of empty seats. This situation seems much more likely to happen for ‘bigger’ games, if u12 season tickets are sold on their own, since (as mentioned above) it’s quite likely the adult won’t be able to sit with the child. Likewise, I believe there were a lot of adults using u12 tickets for that game.
The club really won’t be doing this to be difficult, or drive fans away. It’s more that they have a legal and ethical responsibility to protect children, as well as trying to prevent people from cheating the system and conning them out of money.
Great post
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Topic Originator: P
Date: Fri 8 Aug 12:54
Quote:
rudeboy69, Thu 7 Aug 22:37
Quote:
Never10yairds, Thu 7 Aug 21:02
So…. If I buy a season ticket for my son beside my mum and dads season tickets, I can’t take him in with my walk up ticket and meet them at the seats? My dad would need to take him in? And if I want to take him when my parents are on holiday I can’t?
What a mess they have made of this.
In theory yes this is correct!
I don’t know how this could work from a technology standpoint point (I suspect there no danger Pars have updated their software to adapt to the scenario). As a parent you always assist the child to scan their ticket first, they enter, then you follow - so how will the be able to tell the relationship between the next ticket and the child’s one?
They could switch off the scanner from accepting walk up tickets I guess but then all you do is leave an unattended child in the stadium and a total failure in their duty of care 🤷🏻♂️
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