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 TalkTalk TV - additional charge
Topic Originator: veteraneastender  
Date:   Wed 23 Jan 09:41

TalkTalk customers who use their TV service can call 0345 172 0088 before the end of January to cancel the £4 automatic add on fee for multi room use.

I got through quite quickly as well.

They are a bunch of chancers not giving users the option to opt in/out in advance.
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 Re: TalkTalk TV - additional charge
Topic Originator: ipswichpar  
Date:   Wed 23 Jan 11:28

They are treading a fine line......can't see Ofcom being too happy with that approach....
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 Re: TalkTalk TV - additional charge
Topic Originator: allparone  
Date:   Wed 23 Jan 12:37

I'm with talk talk but only for broadband so I don't think this affects me. The website says they are doing away with this charge in February anyway if I read it correctly?
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 Re: TalkTalk TV - additional charge
Topic Originator: veteraneastender  
Date:   Wed 23 Jan 15:03

Best check your account allparone - did TT supply you with a box for their TV service via broadband ?

They did with me a few years back, it was free, hoping customers would sign up for add ons, their so called Boosts.

Assume nothing with TT !!!

https://www.uswitch.com/broadband/news/2019/01/talktalk_customers_query_extra_tv_charge/



Post Edited (Wed 23 Jan 15:14)
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 Re: TalkTalk TV - additional charge
Topic Originator: moviescot  
Date:   Wed 23 Jan 16:28

I have phone (never use it) and broadband with talk talk. Never had TV with them. Their broadband is excellent and never had any problems. Very easy to either add or take away boosts online. I now pay less for their service than I did last year.
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 Re: TalkTalk TV - additional charge
Topic Originator: allparone  
Date:   Wed 23 Jan 17:01

"Best check your account allparone - did TT supply you with a box for their TV service via broadband ?"

They did a few years ago but I'm sure I cancelled the TV part when I renewed. I pay £25 a month which covers landline(which has been unplugged for years) and fibre broadband. I rarley have an issue with their service and it's already cheaper than other providers. I doubt I'm paying for the TV part as there hasn't been a change in my bill since I started this contract last April.
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 Re: TalkTalk TV - additional charge
Topic Originator: veteraneastender  
Date:   Wed 23 Jan 22:33

"I doubt I'm paying for the TV part as there hasn't been a change in my bill since I started this contract last April."

Is the basic TV offering not free within the broadband deal ?

As I understand it, such subscribers will have to opt out of the £4 add on.
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 Re: TalkTalk TV - additional charge
Topic Originator: allparone  
Date:   Thu 24 Jan 01:15

Nah, just checked my account. Tv isn't part of mine, just broadband and phone. It has the option to "add TV" but it is of no interest to me. As I said above it says on their website that there will be no charge for multi room from next month so it looks like they've changed their opt out strategy.

https://www.talktalk.co.uk/shop/multiroom
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 Re: TalkTalk TV - additional charge
Topic Originator: moviescot  
Date:   Thu 24 Jan 08:00

Quote:

veteraneastender, Wed 23 Jan 22:33

"I doubt I'm paying for the TV part as there hasn't been a change in my bill since I started this contract last April."

Is the basic TV offering not free within the broadband deal ?

As I understand it, such subscribers will have to opt out of the £4 add on.


No basic TV offering is not part of basic broadband package. It's an extra
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 Re: TalkTalk TV - additional charge
Topic Originator: kozmasrightfoot  
Date:   Fri 25 Jan 18:43

Is that a premium rate phone number?
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 Re: TalkTalk TV - additional charge
Topic Originator: ipswichpar  
Date:   Fri 25 Jan 19:34

Quote:

kozmasrightfoot, Fri 25 Jan 18:43

Is that a premium rate phone number?


Nah. Should be priced same as geographic and in call bundles. It may be pricey outside of bundle though....as most things are these days.
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