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 Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 13:03

Anyone able to help. All of a sudden my pc is not recognising my printer. Got it connected via usb and before it was just plug and play. Tried everything that I can think of to remedy it. It's a Ricoh SP 213 W, if that's any use

Anyone any ideas.

Cheers

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 Re: Printer issue
Topic Originator: Thaipar  
Date:   Sat 11 Jul 13:08

Sounds like what happened to me. I. Went to manufacturers site of printer and downloaded the driver again. No issues since.

Please don't book me Admin, it will ruin my life.
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 Re: Printer issue
Topic Originator: veteraneastender  
Date:   Sat 11 Jul 13:10

I had similar issue a few weeks ago - could not print or scan normal way - went into control panel and it was recognised there amongst devices and was able use it.

Does your PC recognise it in control panel ?
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 Re: Printer issue
Topic Originator: widtink  
Date:   Sat 11 Jul 13:10

I know you've probably done so already but I'll say it just incase...
Google and YouTube can solve most problems



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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 13:20

Yeah done the youtube, google. Tried downloading the driver as well. No luck. It doesn't recognise it in the control panel either

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 Re: Printer issue
Topic Originator: ipswichpar  
Date:   Sat 11 Jul 14:12

Have you changed broadband provider recently?
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 Re: Printer issue
Topic Originator: donj  
Date:   Sat 11 Jul 14:20

Could be a problem with your usb ports.Seen it before and just needs the drivers re-installed.
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 Re: Printer issue
Topic Originator: widtink  
Date:   Sat 11 Jul 14:27

You could cure it with fire 🔥
Mind take it outside first
Just saying 🤣



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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 14:41

Quote:

ipswichpar, Sat 11 Jul 14:12

Have you changed broadband provider recently?


Yes I have mate. Went from sky to Vodafone. How could that be an issue?

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 Re: Printer issue
Topic Originator: ipswichpar  
Date:   Sat 11 Jul 14:47

I suspect your ip address on the router might have changed. When I moved from bt to sky, I had to reinstall from fresh for all the pcs so it recognised it. Rather than just reinstalling driver is it possible to remove device completely and reinstall?
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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sat 11 Jul 14:52

Try another USB port.
Try another USB cable.

If it was wireless before its probably looking at the wrong port.

Can you connect the printer To your WiFi?
You should be able to do this through the printers control panel or the wps key on your router.



🔩 ya 🚀

Post Edited (Sat 11 Jul 14:54)
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 17:25

Right. I have connected the printer to my router via USB. When I go into the router settings, it is set to share. Now, I'm probably being thick here, but when I go to print a page, there's no sign of the printer. What am I doing wrong here?

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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 17:27

When I go into the control panel and try and add a printer, it searches but nothing comes up. FFS

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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sat 11 Jul 17:41

You need to connect your printer to the router wirelessly or from the pc to the printer through USB.

Read this :

http://support.ricoh.com/bb_v1oi/pub_e/oi/0001052/0001052718/VM2138619/M2138619.pdf

Skip passed the German bit & all is explained.

🔩 ya 🚀
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 Re: Printer issue
Topic Originator: ipswichpar  
Date:   Sat 11 Jul 17:55

And if that doesn't work....does it appears in Devices and Printer? In contol panel/settings.
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 18:10

Thanks a lot for all your help guys. I've somehow got it to print, but it's coming out with text only. No pics. When I click on it to rpint, it's listed as generic/text only, not the printer name. It's in the control panel list, but it's in the unspecified bit and not the printer bit. Any idea how to move it to the printer bit

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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sat 11 Jul 18:36

Sounds like it has the wrong driver.

Try this ;


http://support.ricoh.com/bb/html/dr_ut_e/re2/model/sp213w/sp213w.htm

Download the driver - install.

Hopefully the correct driver will print text & pics.

🔩 ya 🚀
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 Re: Printer issue
Topic Originator: ipswichpar  
Date:   Sat 11 Jul 19:26

And if that does work...my Epson has a text only.setting I think
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sat 11 Jul 22:38

When I download the driver, there's nothing showing for Windows 10. Should I download the firmware thing?

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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sun 12 Jul 00:08

http://support.ricoh.com/bb/html/dr_ut_e/re2/model/sp213w/sp213w.htm


Look at the Windows tab under CHOOSE YOUR OS

Microsoft Windows 10 (64 bit)

PCL 6 driver - Download

Got to your download folder and double click on the downloaded file.

🔩 ya 🚀
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sun 12 Jul 00:53

Done all that mate. Asks me to unzip the files in the download, which I do. It unzips 10 files, but I don't know which one to click

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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sun 12 Jul 08:57

You need to install the driver files to the printer manually.

Go to Printers (type printers into your search bar)

Find your printer in the list.

Manage

Properties

Look for the tab with the printer driver.

Look for the update option.

Choose update and point it to the folder that your new drivers are in.

That should do it.

🔩 ya 🚀
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sun 12 Jul 09:10

When I do that mate, my printer isn't there. What comes up on the list is generic and Microsoft. Doing my head in.

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 Re: Printer issue
Topic Originator: ipswichpar  
Date:   Sun 12 Jul 09:14

Have you seen this?

https://www.techradar.com/how-to/windows-10-may-2020-update-problems-how-to-fix-them
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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sun 12 Jul 09:22

Update the generic printer drivers with your Ricoh download.

🔩 ya 🚀
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sun 12 Jul 09:53

I'm absolutely lost lol. The Ricoh update had ten files, when I've unzipped them, and when I click on each one nothing happens. Think it's petrol and matches time.

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 Re: Printer issue
Topic Originator: londonparsfan  
Date:   Sun 12 Jul 09:58

Have you uninstalled the existing drivers? Sometimes that help before a reinstall?
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 Re: Printer issue
Topic Originator: donj  
Date:   Sun 12 Jul 10:49

You have to go to update the driver and point it at the unzipped files.
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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sun 12 Jul 10:52

Go to your printer settings and properties.

The printer is already installed you need to update the drivers in properties.

🔩 ya 🚀
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sun 12 Jul 13:50

SUCCESS SUCCESS

You'll be delighted to hear that somehow, it's worked. What I think it was, is when I was going to add a printer, Ricoh wasn't coming up as a manufacturer. Just Microsoft and generic. Had a look under Microsoft and the PCL 6 printer was listed. Highlighted it, clicked test print and VOILA Success

Thanks for all your help guys. Mucho appreciated

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 Re: Printer issue
Topic Originator: veteraneastender  
Date:   Sun 12 Jul 13:58

Nice one.
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 Re: Printer issue
Topic Originator: ipswichpar  
Date:   Sun 12 Jul 14:33

Thank **** 🤣
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 Re: Printer issue
Topic Originator: Big T Par  
Date:   Sun 12 Jul 14:55

Quote:

ipswichpar, Sun 12 Jul 14:33

Thank **** 🤣


Ken 😅😅

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 Re: Printer issue
Topic Originator: Angus_W  
Date:   Sun 12 Jul 16:20

Well done 👍

🔩 ya 🚀
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