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Topic Originator: GG Riva
Date: Sun 20 Dec 19:36
A relative of mine and his wife were booked to fly to Italy tomorrow, for urgent family reasons. His flight has been cancelled. He has applied for a refund but has been informed that the 2 suitcases he added separately this afternoon, after the original booking, at a total cost of £160 is non refundable. He used PayPal. Can he block the payment or is it instantaneous?
What a horrible company.
Not your average Sunday League player.
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Topic Originator: The One Who Knocks
Date: Sun 20 Dec 19:41
Surely that can`t be right? I guess if it says in the small print it is non refundable then that will be their get out.
And although my eyes were open
They just might as well be closed
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Topic Originator: pars4life1
Date: Sun 20 Dec 20:11
Presumably Ryanair are still going to fly the suitcases out? Aye right. They’re not providing a service they’ve been payed to do and should refund without hesitation.
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Topic Originator: DBP
Date: Sun 20 Dec 20:25
Did he book credit card?
Think they can sort that sort of nonsense out... and hopefully lesson learned, never use Ryanair!
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Topic Originator: Big T Par
Date: Sun 20 Dec 22:04
BASTADS 😡😡😡
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Topic Originator: dave67
Date: Sun 20 Dec 22:55
Sure he can contact PayPal. They should be able to help him.
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Topic Originator: dave67
Date: Sun 20 Dec 22:58
https://www.paypal-community.com/t5/Disputes-and-Limitations/Refund-for-Ryanair-flight/m-p/2078735#M112512
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Topic Originator: GG Riva
Date: Mon 21 Dec 07:32
Thanks for the help and advice, guys. Have passed this on to my relative. In his defence, he only booked with Ryanair as there was no alternative and he'd only found out earlier in the day that his elderly mother is seriously ill and may not have long left. There was some kind of mix up and the person who made the booking failed to include the checked baggage at the time and it had to be added separately.
Not your average Sunday League player.
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