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 Facebook error help?
Topic Originator: PARrot  
Date:   Sun 4 Jul 13:09

My wife keeps getting an, " Oops something went wrong, please try again" message when clicking on notifications.
I googled it and got vids saying go to the fb app and select clear cache.
Problem is I cant find that option.
Any ideas?

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 Re: Facebook error help?
Topic Originator: londonparsfan  
Date:   Sun 4 Jul 13:13

If you're on Android go through the following menu options:

Settings>>Apps>>Facebook>>Storage and the clear cache option should be on the bottom right mate.
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 Re: Facebook error help?
Topic Originator: PARrot  
Date:   Sun 4 Jul 13:36

Got it. Thanks.

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 Re: Facebook error help?
Topic Originator: PARrot  
Date:   Sun 4 Jul 13:51

Hmmm. Cleared it but when i go out and in again it hasnt cleared????
Still got the error message and some notifications just go blank.

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 Re: Facebook error help?
Topic Originator: londonparsfan  
Date:   Sun 4 Jul 13:55

Might need to clear data as well or possibly uninstall and reinstall the app?
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 Re: Facebook error help?
Topic Originator: PARrot  
Date:   Sun 4 Jul 14:02

Ok i was worried about clearing her data. Says that deletes everything.....not sure exactly what she might lose.

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 Re: Facebook error help?
Topic Originator: londonparsfan  
Date:   Sun 4 Jul 14:16

Yeah it deletes the passwords etc and leaves the app like the first time she installed it.

It won't delete anything in Facebook but anything that's been downloaded to the phone to run quicker in the app will be reset. Any notification settings will be reset, history notifications, most activity records of activity in the app etc.
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 Re: Facebook error help?
Topic Originator: PARrot  
Date:   Sun 4 Jul 14:46

Ok thats fine, ill try that. Thanks

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 Re: Facebook error help?
Topic Originator: PARrot  
Date:   Sun 4 Jul 15:38

Still no good but seems to be just on her phone. Laptop is working fine.

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 Re: Facebook error help?
Topic Originator: davepars  
Date:   Mon 5 Jul 20:40

Switch it off and back on.

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